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Creating a User-Friendly Website: Navigation Best Practices

Dean LynnMay 6, 2024 6 min read
Website Navigation Best Practices | Trusted Media
TL;DR

59% of users leave websites after a poor experience. Thoughtful navigation — with breadcrumbs, search, clear labels, and responsive design — keeps visitors engaged and converts them into customers.

Key Takeaways

  • Navigation should be easy to spot, logically organised, and clearly labelled
  • Over 60% of users utilise breadcrumbs to navigate websites
  • An on-site search function allows quick access to content without rigid structures
  • Strategic internal linking aids user discovery and improves SEO
  • Continuously reevaluate navigation as your site grows through user testing

As a business owner, have you ever asked yourself, "Is my website navigation intuitive and easy to use?" With 59% of users saying they will leave a website after a poor user experience, navigation is crucial to success. But where do you start in evaluating and improving your website's navigation?

When designed thoughtfully, website navigation enhances user experience by allowing visitors to access information quickly and intuitively. It serves as a roadmap that guides users to their desired destinations. Implementing navigation best practices takes thoughtful planning, but is worth the investment for the payoff in customer satisfaction and retention.

What Makes Navigation User-Friendly?

User-friendly navigation balances simplicity and utility. A minimalist approach with only necessary options helps users find what they need without overburdening them. But the utility to dig deeper and explore more content is also vital.

Specifically, effective navigation has several key attributes:

  • Easy to spot — Top or left-side navigation is easiest to notice. Consistent location aids return visits.
  • Organised logically — Group similar pages and use common language.
  • Links clearly labelled — Concise text describes destination accurately.
  • Accessible — Large enough text and taps/clicks to use on all devices.
  • Responsive design — Adapts across desktop, tablet and mobile.

Thoughtful information architecture that applies these principles creates seamless user flow.

Top Navigation Strategies for Usability

Beyond those core attributes, several key strategies optimise navigation for findability and convenience:

Breadcrumb Trails

Breadcrumbs show page hierarchy and give context by displaying the path to the current page. Acting like a trail of breadcrumbs leading back home in a forest, this navigation pattern helps users understand their location and provides shortcuts up the information tree.

Over 60% of users utilise breadcrumbs to navigate websites.

Integrate Search Function

An on-site search allows quick access to content without rigid navigation structures. Ensure it works across all site content and provides predictive results as users type for optimum convenience.

Link to Related Content

Recommend related content through strategic intra-linking to facilitate discovery. This aids users and signals relevancy to search engines.

Prominently Feature Calls-to-Action

Buttons and links urging conversions like "Start Free Trial" should appear prominently without dominating content. Analyse click-through rates of these assets periodically to optimise placement.

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Evolving Navigation as You Grow

As your business and site expand, reevaluate navigation. Are new pages and sections integrated logically? Can users still find things easily? User testing provides insightful feedback to enhance navigation.


At Trusted Media, our expert web developers specialise in designing intuitive navigation tailored to each customer's unique needs. We keep pace with best practices and user preferences to craft sites with navigation that converts. Contact us today to discuss optimising your website's navigation for better UX and ROI.

Frequently asked questions

What makes website navigation user-friendly?

It is easy to spot (top or left-side menus are easiest to notice), organised logically with similar pages grouped, clearly labelled, large enough to tap or click on any device, and responsive across desktop, tablet and mobile.

Why should a website use breadcrumbs?

Breadcrumbs show the path to the current page, so visitors understand where they are in the site and can jump back up the hierarchy in one click.

Does my website need a search function?

An on-site search gives visitors quick access to content without relying on rigid menus. Make sure it covers all of your site's content and shows predictive results as people type.

How does internal linking help navigation?

Linking to related content helps visitors discover more of your site, and it also signals relevance to search engines.

When should I review my website's navigation?

As your business and site grow. Check that new pages and sections fit in logically and that people can still find things easily; user testing gives the most useful feedback. Review the click-through rates of your calls-to-action periodically too.

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